New Phones and electic scooters

1. We will go beyond 14 days policy by most of the competition and offer upto 20 days return policy in unused and seal unopened condition

2 Any return needs to be first informed by email to xyz@siyu.ie and its mandatory to provide sale receipt with IMEI. We will process refund only after inspection.

3. If device is faulty within 7 days will be repaired, exchanged or refunded upon inspection.

4. Accidental damage or damage due to incorrect handling / usage voids all warranty.

5. If the device has been opened by any third party your warranty is void.

6. Standard manufacturer warranty applies to all the brand new devices sold on our webshop

7. If goods returned under the pretext of faulty but is found non faulty we reserve right to refuse refund, charge restocking , adminitration fees , reshipping fees at out discretion

8. If orders are cancelled prior to or after despatch, we reserve the right to charge a re-stocking fee to cover our order processing and administration costs.

 

Used / Refurbished devices 

1. We offer upto 21 days of return if you have changed your mind for any reason.

2. If faulty within 10 days will be repaired, exchanged or refunded post inspection by our team of technical experts.

3. Accidental damage voids all warranty.

4. If your device has been opened / attempt to repair by any third party your warranty is void.

5. Our range of Refurbished phones are offered with specific warranty , mentioned on sales receipt.

 

Accessories

1. We will go beyond 14 days policy by most of the competition and offer upto 20 days return policy in unused and seal unopened condition.

2. If faulty within 14 days . First preference will be to replace and if replacement not possible due to stock out then will be refunded.

3. All accessories come with 90 Days Limited Warranty unless stated otherwise; this does not cover any accidental damage or breakages.

 

Eligibility to Purchase

To be eligible to purchase goods on www.siyu.ie and lawfully enter into and form contracts on this Website under Irish law You must:

If an individual, be 18 years of age or over; and

register Your real name, address, phone number, e-mail address any other details requested; and

By offering to purchase goods and services You represent to us that You are 18 years of age or over and authorise us to transmit information (including updated information) to obtain information from third parties, including but not limited to, Your debit or credit card numbers or credit reports to authenticate Your identity, to validate Your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Refund

Refund if any will be processed within 2 working days of receiving customer returned goods to us.

It may take 4/5 working days for the refund to reflect in customer's bank account